At Adventure Creative Services we are committed to protecting your privacy.
This policy details the information we collect about you, and how we use it.
What is collected
Personal information provided to Adventure Creative Services via website, e-mails and telephone calls. Such as details relating to:
What we will do with your information
Your personal details will be used solely for the purpose for which they were given. Whenever you provide such personal information, we will treat that information in accordance with this policy.
We never pass details to any third party without your prior consent, nor would we ever sell or rent out any databases or personal information. Your details are stored for the purpose for which they are given and will not be stored for longer than is necessary, some information may be archived for either a fixed or indefinite period beyond that where required for auditing, legal or statistical purposes.
We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice and managing legal disputes.
In addition to the specific disclosures of personal data set out, we may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.
How we will process your information
We may process your account data ("account data"). The account data may include your name and email address. The source of the account data is you. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent, OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter such a contract.
We may process your information included in your personal profile on our website ("profile data"). The profile data may include your name, address, telephone number, email address. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at you request, to enter such a contract
We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent OR the performance of a contract between you and us and/or taking steps, at your request, to enter such a contract
We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users
Please do not supply any other person's personal data to us unless we prompt you to do so.
Personal data of children
Our website and services are targeted at persons over the age of 16.
If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.
Updating information
Please let us know if the personal information that we hold about you needs to be corrected or updated.
Security
In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
We are committed to ensuring that your information is secure, in accordance with the Data Protection Act 1998, and General Data Protection Regulation 2016 (GDPR).
Cookies (Web Site Only)
When you visit Adventure Creative Services website pages, we will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.
A small text files called a 'cookie', may be downloaded onto your computer. This is called a session cookie. This will only remain on your computer until you close your browser. This cookie is not used to identify you personally in any way. However, “usage data” may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency, and pattern of your service use. We will use this type of cookie to collect aggregated website statistics that allow us to understand how visitors use the site. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services. All the information collected will be anonymous and only used to help us improve the website and report to funders on usage.
A persistent cookie may be downloaded when you first visit the site. These remain in your browser’s cookie store between sessions. This type of cookie will allow us to identify repeat visitors to the site. Persistent cookies are also used to allow registered users to use the site without logging in on every visit.
You may opt to view the site without cookies by adjusting your browser's settings. If you do disable cookies some functions of the site may no longer work correctly.
Your data may also be available to our website provider to enable us and them to deliver their service to us, carry out analysis and research on demographics, interests and behaviour of our users and supporters to help us gain a better understanding of them to enable us to improve our services. This may include connecting data we receive from you on the website to data available from other sources. Your personally identifiable data will only be used where it is necessary for the analysis required, and where your interests for privacy are not deemed to outweigh their legitimate interests in developing new services for us. In the case of this activity the follow will apply:
Data Retention
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We will retain and delete your personal data as follows:
personal data will generally be retained for seven years following date received, at the end of which period it will be deleted from our systems. More details on the specific the period of time for each type of data can be found in our data retention policy.
Notwithstanding the other provisions, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.
Your Rights
Your principal rights under data protection law are:
(a) the right to access.
(b) the right to rectification.
(c) the right to erasure.
(d) the right to restrict processing.
(e) the right to object to processing.
(f) the right to data portability.
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
Our details
This website is owned and operated by Adventure Creative Services
Our office is at The Village, Great Marlings, Luton, LU2 8DL, United Kingdom.
You can contact us:
(a) by post, using the postal address given above;
(b) using our website contact form;
(c) by telephone, on the contact number published on our website from time to time; or
(d) by email, using info@adventurecs.co.uk
Adventure Creative Services Privacy Policy V2024
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